Case study

Two-sided OS for a security company. Residential and commercial.

Customers configure protection online. Admin dispatches commercial work orders from the same dashboard. $300M subscription pipeline on one stack.

$300M
Subscription pipeline
21d
Kickoff to production
38
Webflow CMS items synced

Before

Residential sales ran through a Webflow marketing site disconnected from fulfillment. Commercial dispatch used spreadsheets and text threads. Finance reconciled Stripe in a separate tab.

After

BTOS: residential customers pick packages, add monitoring, checkout with Stripe or Affirm. Commercial ops create work orders, assign guards, and close jobs in the same admin. Webflow CMS stays the marketing layer; Workers own business logic.

Architecture

  • Webflow for marketing and CMS-driven pages
  • Cloudflare Workers for checkout, webhooks, and dispatch APIs
  • Stripe + Affirm with idempotent webhook handlers
  • Admin dashboard on SvelteKit

Results

Live in twenty-one days from kickoff. Thirty-eight CMS items synced on deploy. Subscription pipeline north of three hundred million dollars annualized run rate on the platform.

Lesson

Shipping both sides together prevented the classic "marketing promised a feature ops can't deliver" split.

"The residential funnel and admin dispatch finally share one source of truth."

— VP Product, Blackbird Security
WebflowStripeAffirm

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